DDP Shipping from China to the US, UK & Europe

Delivered Duty Paid: the shipment travels door-to-door and duties are handled where applicable — so your customer isn’t surprised by a customs bill on delivery.

We ship worldwide. DDP shipping options are available on major routes to the US, UK and Europe, with availability confirmed per product and destination. Beyond DDP, we also arrange air and sea freight — the options that apply to your products are confirmed in your quote.

Estimated transit times after dispatch are 6–10 days to the US, 5–8 days to the UK and Europe, 6–10 days to Australia, New Zealand and Canada, and 8–16 days to other countries. Actual delivery times may vary by product, destination, customs clearance and carrier conditions.

Not necessarily — and we confirm it before you commit. DDP availability depends on the product and destination; your quote states clearly which shipping options apply to your order.

For a confirmed DDP order, the agreed international shipping costs, the applicable import duties and the applicable import VAT/GST are already included in your quote, so your customer isn’t asked to pay those amounts again on delivery. What applies is confirmed for each order — and for products or destinations where DDP isn’t available, we confirm the applicable terms in your quote before anything ships.

Estimated transit times already account for typical conditions, but actual delivery can vary by product, destination, customs clearance and carrier conditions. If something goes wrong, your dedicated agent helps you track the shipment, contact the carrier, keep you updated, and submit an investigation or claim under the carrier’s rules. Compensation for lost or damaged goods follows the carrier’s rules — we don’t promise fixed compensation amounts or fixed resolution times, but you’ll always know where things stand.

Yes — on request, we can arrange shipping insurance or declared-value coverage according to your requirements and the shipping route. If goods are lost or damaged in transit, compensation follows the carrier’s rules, and we confirm what applies before dispatch — so what’s covered is never a surprise.

A confirmed DDP quote covers the agreed international shipping costs, the applicable import duties and the applicable import VAT/GST for your order. What applies in practice depends on the destination country, the products, the shipping channel and the terms set out in your quote — the quote sets out the costs that apply to your order, and anything outside it is agreed separately in writing. Where duties or import taxes are included in a confirmed quote, they are paid over to the relevant tax authority or carrier as part of that arrangement.

For a confirmed DDP order, we coordinate the shipping and customs arrangements set out in your order confirmation and quotation, working with the carrier or a customs broker for that route. The importer of record is not the same for every order. Customs clearance arrangements, including the importer of record where applicable, depend on the destination, shipping channel and confirmed order requirements. Three roles are involved and they do not always sit with the same party — (i) the party named as importer of record on the customs declaration, (ii) the customs broker or agent that files and handles clearance, and (iii) the party that bears the duties and import taxes. Being named importer of record does not by itself mean bearing those costs: under a confirmed DDP order, the duties and import taxes in your quote are borne as agreed in that quote. Customs procedures can occasionally raise questions or require additional checks; if that happens, your dedicated agent keeps you informed and helps resolve it. We do not promise that a customs query will never arise.

In most cases, no. For a confirmed DDP order, the documentation needed to ship your goods is arranged as part of the service. Some destinations, products or shipping channels require specific information or documents — if that applies to your order, we tell you as early as possible and ask for your cooperation so clearance isn’t held up. Providing that information only supports clearance; it does not change which costs are already included in your confirmed DDP quote, or who bears them.