See what happens at each stage, what we handle, and what we need from you.
Both paths continue in the order journey below.
The steps depend on the services you choose. Sourcing and samples may not be needed if you already have products.
Tell us what you need and where you are starting.
Product links or specifications, quantities, destinations, and details of any existing supplier or stock.
Review your requirements and identify any information needed to assess the work.
Clarify the requested services and key product requirements.
Sourcing: Share your product idea or reference.
Existing stock: Share supplier details, stock quantities and expected arrival dates.
Review the proposed scope before work begins.
Feedback on the quote and any sample, inspection or packaging requirements.
Coordinate a detailed quote and, where needed, samples and supplier discussions.
Confirm the applicable costs, specifications, quality checklist and packaging requirements.
Put the agreed requirements into practice.
Order details, packing instructions, and confirmation of the available store connection or order-sharing method.
Coordinate sourcing or receiving, agreed inspections, storage, picking and packing, as applicable.
Confirm the order-handling method and dispatch requirements.
Follow your orders after they leave the warehouse.
Any required recipient details and information about delivery issues.
Coordinate dispatch, share tracking updates and help follow up on reported issues.
Confirm how dispatch information and tracking updates will be shared.
Yes. Share your supplier details, product information and expected quantities so we can review receiving, inspection and fulfillment requirements.
The applicable quote, product specifications, inspection checklist, packing instructions and order-sharing method should be agreed before the relevant work begins.
We’ll confirm the available store connection or order-sharing method with you before fulfillment begins.
Tracking information is shared after dispatch through the agreed order or shipping workflow.
Send us a product link or tell us about your existing stock. We’ll help identify the next steps.
